How to Choose a Rental Company

When choosing a rental company for your big event… whether it’s your dream wedding or a lavish corporate affair… here are five important questions to have answered.

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The Big Five Questions

  1. Does the company really have the items they promote – either in-stock or available through special-order?
    Anyone can pull pictures off of Pinterest and other decorator sites. Sometimes “what you see” isn’t “what you get”! At Ray Event and Tent Rental we have dozens of tents in stock that can accommodate from 8 to 600 people, tent accessories, hundreds of tables and thousands of chairs. Our in-stock linen inventory includes thousands of tablecloths, overlays, chair sashes, and napkins in dozens of colors, as well as many specialty linen selections. Our ongoing relationship with the top linen suppliers in the USA assure you that Ray can help you with anything you might want for your event. We are happy to show you around our warehouse so you can see first-hand what you’re getting!
  2. Is the rental company a reputable company?
    Check with your local Better Business Bureau and see if the company is listed, and if so determine the company’s track record. How long have they been in business? Honest, reliable companies will have good ratings. Good ratings are based on actual customer reviews and complaints, so the BBB is a good third-party source for knowing how a company conducts business. Ray Event & Tent Rental is proud to be a business in good standing with our local Better Business Bureau. You can talk directly to the BBB by calling 800-856-2417.
  3. How does the rental facility look? Are the rental items clean?
    Make a personal visit to the rental company. Ask to see the items you’re planning on renting. Is everything clean? Are the facilities clean and well maintained? At Ray Event and Tent, we welcome your visit and tour of our 20,000 sq. ft. showroom and warehouse because we take great pride in the condition of our inventory. All of our linens are washed and ironed on-site, then stored in plastic bags. We clean and sanitize all our dishware, silverware & glassware and wrap them in plastic. We maintain everything we have in stock in the condition we would want if we had guests coming to an event.
  4. Who would the other vendors you’re working with recommend?
    The event community in any town is small and well-connected, and others quickly know the reliable sources and which ones to avoid. Here are some links to vendors we work with and recommend. We encourage you to contact them because they share our commitment for quality and service and we know you will be happy with the results! Feel free to ask them about Ray Tent and Event Rental or any other rental company you are considering.

    At Your Service – Jessie Cook – 734-0625
  5. What kind of experience does the rental company have with events like yours?
    Do they participate in any major events in the community? Do they just “drop and run” when you rent something, or are they a resource for design, referral and set-up? If major organizations use them repeatedly you know they are reliable. Following is a partial list of events where Ray is the exclusive rental partner. Give us a call! We are happy to answer specific questions and provide personal referrals you can contact.


  • Wichita Festivals, Inc. (Riverfest, Autumn & Art)
  • Kansas Humane Society
  • Alzheimer’s Association
  • Wichita Habitat for Humanity
  • HopeNet